Privacy Policy

Last Updated: April 10, 2026

This Privacy Policy describes how Fibio (the "Site", "we", "us", or "our"), operated by Easyryt Nextgen Solutions Private Limited, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://fibio.in (the "Site") or otherwise communicate with us (collectively, the "Services").

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Contact Information: Includes name, shipping address, billing address, email address (fibio.in@gmail.com), and phone number (+91 8287815883).

• Payment Information: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (credit/debit card, UPI), and the security code associated with your payment instrument. All payment data is handled securely by PhonePe Payment Gateway.

• Device Information: Includes IP address, web browser version, time zone, and cookie information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

• Processing payments and fulfilling orders.

• Communicating with you regarding order status, shipping, and tracking.

• Screening orders for potential risk or fraud.

• Providing you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

3. SHARING PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us provide our Services.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Payment Processors: We share your information with PhonePe to facilitate secure transactions.

• Compliance with Law: We may share your Personal Information to comply with applicable laws and regulations or to respond to a subpoena or other lawful request for information we receive.

4. COOKIES AND TRACKING TECHNOLOGIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

 

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. CUSTOMER RIGHTS

Depending on where you live, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

7. CHILDREN’S PRIVACY

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. SECURITY

We take the security of your data seriously. We use industry-standard encryption (SSL) and secure protocols to protect your information during transmission and storage.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at fibio.in@gmail.com or by mail using the details provided below:

• Legal Business Name: Easyryt Nextgen Solutions Private Limited

• Brand Name: Fibio

• Registered Address: 1/3-LG-4 East Patel Nagar, New Delhi, Central Delhi, Delhi, India - 110008

• Customer Support Phone: +91 8287815883

• Operating Hours: 10:00 AM to 6:00 PM (Monday to Saturday)